1. Introduction
These terms and conditions (the “Terms”) govern the use of the current website (the “Site”) and its related services (collectively, the “Service”). By using this Site, you agree to be bound by these Terms. The Service is operated by RBGAMING N.V., a company registered in Anjouan under number 16077, licensed for the provision of online gambling games.
2. Your Obligations
You acknowledge that by accessing the Site and using the Service:
- You are over 18 years old or the legal age for gambling activities in your jurisdiction
- You possess the legal capacity to enter into a binding agreement
- You reside in a jurisdiction that permits online gambling
- You may not use VPN, proxy or similar services that mask your real location
- You are the authorized user of the payment method used
- You are acting solely on your own behalf and not for commercial purposes
3. Restricted Countries
You must not use the Service if you reside in or access the Site from any of the following countries: United States and its territories, France and its territories, Netherlands and its territories (including Bonaire, Sint Eustatius, Saba, Aruba, Curaçao and Sint Maarten), Australia and its territories, Austria, Germany, United Kingdom, Spain.
4. Registration
- You may only register one account with the Service
- You must provide accurate contact details, including a valid email address
- You must maintain the confidentiality of your password
- Multiple accounts will be immediately closed and funds will be frozen
5. Your Account
- We do not provide credit for use of the Service
- We may close or suspend an account if you fail to comply with these Terms
- If an amount is credited to your account in error, it remains our property
- Betting is for entertainment purposes only. If you lose control, you can self-exclude via the “Responsible Gaming” section of our site
6. Deposits
- All deposits must be made from an account or payment system registered in your own name
- Deposits made in another currency will be converted according to the daily exchange rate
- Fees may apply to customer deposits and withdrawals
- Funds from criminal, illegal or unauthorized activities must not be deposited
7. Withdrawals
- The minimum withdrawal amount per transaction is $15 CAD (or equivalent)
- There is no withdrawal commission if you wager the deposit at least 1 time
- We reserve the right to request photo identification and address confirmation before authorizing any withdrawal
- All withdrawals must be made to the original payment method used for deposit
8. Promotional Codes
- Abuse of promotional/affiliate codes will result in confiscation of all funds and bonuses
- For promotional/affiliate codes, the maximum transferable amount after wagering lock is lifted is $50 CAD
9. Errors
In the event of an error or malfunction of our system, all bets are considered void. We reserve the right to cancel any bet accepted at odds materially different from those accessible in the general market.
10. KYC Policy
Rainbetcasinoca.com reserves the right to request at any time any KYC documentation deemed necessary to determine the identity and location of a user. The verification process may take up to 7 business days. Failure or refusal to pass identity verification will result in confiscation of funds.
11. Underage Gaming
If we suspect you are under 18 years old, your account will be suspended. All winnings will be withheld and must be paid to us upon request.
12. Fraud
We will seek criminal and contractual sanctions against any customer involved in fraud or criminal acts. We will withhold payment to any customer when such activities are suspected.
13. Claims
If you have concerns regarding these Terms, contact our Customer Service via the links on the Site using your registered email address. Disputes must be filed within three (3) days following the decision of the bet in question.
14. General Provisions
These Terms are governed by the law in force in Anjouan. In case of discrepancy between the English version and any other language version, the English version shall prevail.
By using our Website, you consent to these Terms and Conditions of Use.
